As part of its effort to improve efficiency throughout its entire ecosystem, the company embarked on a digitalization process to track the health of its plants and use data analytics to forecast output. The project has direct business impact as the data would guide and influence commodity prices. The project also resulted in employees who were accustomed to traditional way of operations having to learn new digital skills.
The onset of the COVID-19 pandemic compounded the problem when employees had to shift to a work from home model where they were accessing corporate data outside the security framework of the corporate network.
When the company started to see a number of websites with domains that look like the official site and employees were receiving an onslaught of phishing emails, the business knew cyber threats were looming.